Terms and Conditions

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1.  Please email info@wisconsinrivermeats.com to request a refund
  2. Mail your returned item to:
    Wisconsin River Meats
    N5340 County Road HH
    Mauston, Wisconsin 53948
  3.  Include in your package a signed letter stating the reason for your return

Exchanges

We prefer to exchange product or issue store credit and re-ship for returns before refunding money. We back our products and if there is a product problem we like to fix it with product.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
E-check
PayPal
Check/Money Order
Cash On Delivery

**NOTE*** When checking out with paypal and let's say you are in a hurry you might approve the payment before “editing” where you want it shipped. If this happens paypal makes the ship to address the account holders default address. Before approving the paypal purchase you can go in and edit the ship to address in your paypal account to have the package sent to where you want. If your order is approved and accidentally shipped to the wrong address just email or call (before we ship the order) and we will make sure your order goes to the proper ship to address.

***NOTE*** With today’s credit card fraud problems abundant, certain protections must be allowed for all web site transactions. If your credit card billing address is different than your shipping address you need to put your credit card billing address under billing and then whatever shipping address you want. The credit card processors need to verify the credit card billing address in order to approve the transaction.

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

Wisconsin River Meats
Shipping Department
N5340 County Road HH
Mauston, Wisconsin 53948

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
    Billing Address
    Shipping Address
    Email Address
    Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Order Processing

  • All orders are processed within 1-2 business days.
  • Orders are not processed on weekends or holidays.
  • You will receive a confirmation email once your order has shipped, containing your tracking number(s).

Shipping Methods

  • We ship our products in insulated boxes if deemed necessary to ensure that you receive the highest of quality.
  • We partner with reputable shipping carriers to provide reliable delivery services.