Please allow a few days to process online shipping orders and please order early for the Holiday seasons.
Some special care has always gone into our packages that get shipped around the world to our serving Military men and women. It's just our way of saying thanks.
As a standard rule, we have always added some extra products or "treats" as we call them to all Military orders domestic or overseas.
John and Dave both have Military or Military family backgrounds so taking some extra time to produce, prepare and package for our troops is a small token compared to their service.
So if you're a soldier and you are ordering or you're a friend or loved one ordering for your soldier, know that your order is in good hands with us. We take care of our troops. That's a promise.
Make sure you give us the exact correct mailing address. A wrong address may end up touring this great Earth a time or two! So double check your Military Address that it is being shipped to. We have all the customs forms here and work well with our local post office. So again make sure the address given is exactly how it should look on the package. (see example below)
Always put in the credit card billing address under billing details
Full Name: This is where the whole name and / or title goes
example: SSG John D. Doe
Address: This is where the full "street address" goes including any additional information you may have
example: SOTF-SE / J2 Unit 2213 Camp McCauley FOB SHANK
City: This is where you put APO, FPO, DPO, Etc.
State: This is where you scroll down and choose Armed Forces Europe, Armed Forces Pacific, etc.
Zipcode: This is where you put the military address zipcode
Country: For all Military orders regardless of where they are at always select United States of America
When checking out, there is a place where you can leave additional information. Most folks re-type the full Military address here as it should look on the package. It is just a nice reference for us when we are making the labels and filling out the custom forms.
SSG John D. Doe
SOTF-SE / J2 Unit 2213 Camp McClauey
APO, AE 09354
Unit 3340 box 281
DPO, AA 34039
IF SHIPPING USING THE DULLES, VA ADDRESS
When you order using the Dulles, VA address the packages first go through the "red tape" of the DULLES procedures then off to there respected deployed address usually in a diplomatic pouch. We have seen that sometimes this can cause delays or other problems. Give us your actual DPO, FPO, APO, etc, ship to address (see example above) if you can or if you know someone close who has a direct address. Your packages are safer from being delayed or returned and you should recieve your packages faster. We can and always ship direct through postal mail no problem and do it all the time. Granted we ship through Dulles, VA all the time so this is just a handy tip. If you are shipping through Dulles, VA when checking out there is a place to "leave additional messages" maybe there just remind us it is a deployed order so we can honor your work with a little extra treat so we dont miss that.
We do reserve the right to substitute products for military orders if and when necessary but dont worry, anything substituted will be of equal or greater value plus the free treats. Besides that, all the smoked snack style products, cheese, jerky and various smoked brats all fair well and are enjoyed by military, diplomatic and military familes everywhere.
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